Privacy policy
How Innesco collects, uses and protects personal data, and your rights.
Last updated: July 2026
About this policy
This policy explains how INNESCO LTD (“Innesco”, “we”, “us”) collects and uses personal data when you visit our website, contact us, or work with us. We are the data controller for the personal data we handle.
Data we collect
- Contact details you provide via our contact form, by email or by phone (name, company, work email, phone, project information).
- Correspondence and records of our communications with you.
- Limited technical data - such as IP address, browser type and pages viewed - collected via standard web analytics where in use.
How we use your data
- To respond to enquiries and provide the services you've asked us about.
- To send credentials, proposals and project-related communications.
- To run, secure and improve our website.
- To meet legal, regulatory and accounting obligations.
Legal bases
We rely on legitimate interests (responding to commercial enquiries and running our business), contractual necessity (providing services), and legal obligation. Where required, we rely on consent - for example for any marketing communications.
Sharing your data
We don't sell personal data. We share it only with trusted service providers who help us operate our business - for example email, hosting and analytics providers - under appropriate contracts. We may also disclose data where legally required.
Cookies
Our website uses a small number of essential cookies for site functionality. Where we use analytics cookies, we will request consent in line with applicable law.
Data retention
We keep personal data only for as long as needed for the purposes set out above, or as required by law. Enquiry records are typically held for the duration of any active discussion and a reasonable period afterwards.
Your rights
Under UK GDPR you have the right to access, correct, erase, restrict or object to processing of your personal data, and to data portability where applicable. You can exercise these rights by emailing contact@innesco.co.uk. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).
International transfers
Where personal data is transferred outside the UK or EEA, we use appropriate safeguards such as adequacy decisions or standard contractual clauses.
Contact
INNESCO LTD · Company number 06935315
7th Floor, 2 Television Centre, 101 Wood Lane, White City, London W12 7FR, United Kingdom
Email: contact@innesco.co.uk